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Contact Facebook Dating Customer Service

How to Reach a Person at Facebook Dating

Verified Contact Information

Customer Service Number:

  • 1-650-543-4800
Call Now
Send Message

Customer Service:

  • 1-650-308-7300

Legal:

ip@fb.com
Copyright Infringement Inquiries

Media:

press@fb.com
Press Inquiries

Report Fraud:

phish@fb.com
android-support@fb.com
App Support
info@facebook.com
records@fb.com

Facebook Dating Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Facebook Dating Phone Number
1 (650) 543-4800
Average Hold Time
Less than 1 minute
Average Calls duration
1 minute
Most Popular Facebook Dating Email Address
press@fb.com
Facebook Dating Live Agent Availability
25% of callers successfully reach a real person
Issue Resolution Rate
Low (4% reported full resolution)
View full overview

How to Contact Facebook Dating Customer Service?

Most Popular Number:

(650) 543-4800
Total calls: 560 Issues resolved: 10 Last call: Jul 17, 2026

The platform doesn’t offer users a dedicated Facebook Dating customer service number; instead, you can use the help and support resources available on Facebook. For instance, search for issues related to Facebook Dating via the Help Center Page, report a problem through the app, or seek help from our users in the Facebook Community Forums. To receive customer care, you can use the following telephone number as a Facebook Dating contact: (650) 543-4800. You can make a call via PissedConsumer or reach out to the company privately.

Facebook Dating customer service can also be contacted via email. It’s not the most popular way of reaching out to the company. However, there are several email addresses to choose from, taking your needs into consideration. For dating app support, use this Facebook Dating email - android-support@fb.com. It can also work for general Facebook inquiries and customer service issues. For press-related inquiries, the following email is the best fit - press@fb.com. If you need to contact Facebook Dating regarding law enforcement matters, this email will come in handy - records@fb.com. In case you encounter phishing content, contact phish@fb.com, and for any inquiries regarding intellectual property, contact ip@fb.com.

If any of the above Facebook Dating contacts were of no use to you or you prefer personal communication, the Facebook Dating address is something you will need to visit the company’s headquarters. The Facebook main office is located at 1601 Willow Road, Menlo Park, California, 94025, United States. Make sure you book an appointment with the company’s representatives so that the company’s visit is fruitful for you. Without an appointment, you may not be able to get the assistance you need. That’s why planning ahead is crucial.

Prior to contacting Facebook Dating via the website, consider checking the company’s Help Page. It contains many useful articles that can help you resolve issues that occurred. For instance, the Facebook Dating help section can guide you through the safety guidelines, account creation, terms and conditions, and even give you tips on photo selection. However, if you didn’t find any article that addresses your issue, feel free to access Facebook Dating support. Log into your account, click on your profile picture in the top right corner of your screen, choose ‘Help & Support’, and then - ‘Report a problem’. Select ‘Something went wrong’ and ‘Include in Report’ to send the Facebook Dating support your activity log to help with the diagnostics. Choose the issue you are dealing with and add a clear description of it.

PissedConsumer Club

Contact Information

Facebook Dating Website:

Facebook Dating Help Center:

Corporate Office Address:

Facebook Dating
1601 Willow Road
Menlo Park, California 94025
United States

Summary of Facebook Dating Customer Service Calls

673 TOTAL
CALLS
00:44 AVG CALL
DURATION
4% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Facebook Dating?

Account Question:

  • “My Facebook dating has been banned for some reason”
  • “Lost Rich, he fell off my account, we were chatting this am . What hapoened”
  • “Women keep coming up on my profile and I am only interested in men. How can this be corrected”

Product/ Service Question:

  • “The reason I'm calling is because I can't access to my Facebook dating for some reason I've been banned”
  • “I don’t have access to fb dating and my age, location are accurate. I have never been in trouble on fb, why am I ineligible?”
  • “Error problem”

Request for Information Question:

  • “Support information”
  • “I WOULD LIKE TO LET SOMEONE KNOW THAT I HAVE BEEN ON F.B.FOR QUITE SOMETIME NOW&I FINALLY FOUND SOMEONE(A MAN) THAT IS MY PERFECT % ,MATCH ON F.B.DATING MY NAME IS *** CAN BE REACHED @ *** IF YOU WANT 2 CONTACT ME”
  • “How to Reporting catfisher, deactivated acct”

Website/ Application Question:

  • “Cant open fb dating app forgot email and pw its linked too number I'm texting from”
  • “I was on Facebook dating and I have been on the site for awhile and then a few weeks ago Facebook took my dating site away and ask me to take a selfie to verify myself and I did that and then they didn’t reapply my dating site or respond back”
  • “App not working properly”

Return/ Replace Question:

  • “I want to see if anybody sees my ad listing cuz I never ever get any kind of text return”
  • “My distance keeps changing to no preferences”
  • “They keep changing my preferences”

Activation/ Cancellation Question:

  • “Need immediate reactivation of Facebook Dating Urgently”
  • “Reactivate conversation”
  • “You deactivated my account saying that my selfie video wasn’t acceptable. I need to find out how to correct this.”

Shipping and Delivery Question:

  • “You have me set up at the wrong location. I cannot date anyone that is in other states. I need someone in my area.”
  • “Fix my location and stop men from sending their profiles”
  • “My location is ***, ***, not ***, *** anymore”

Payments and Charges Question:

  • “A scam/fraud dater who I reported on Thursday, April 16, 2026 is still on your face personal profile/personal page—— ***”
  • “Fraud/frightened”

Cards Question:

  • “What bank card is my account attached to? Has my ability to get messages from others dating?”

Other Question:

  • “Scammer on Facebook dating stealing money from multiple people”
  • “My facebook dating has been turned off. Would like to get it , turn back on.”
  • “Facebook Dating app”

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Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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